FourCurve

 

PLEASE NOTE THAT WE DO NOT DO FREE RETURNS, THERE WILL BE A CHARGE.

 

Return

Is it possible to return my order? Yes, this is possible.

 

If you are not satisfied with the items you ordered, you have the option to return them within 14 days of receipt.

 

In this case, the order must meet the following conditions:

 

1. The order still contains all the correct parts, components and the packaging arrived exactly as the product.
2. Normal handling of the product is clear, breakage due to careless handling is excluded.
3. Products for which hygiene is important have been thoroughly cleaned before the return process begins.
4. The product was found defective immediately upon receipt.
5. We are entitled to charge shipping costs to the customer.
6. A return will be processed within 7 working days and if the conditions are met, the return will be officially confirmed within this period.

 

*We reserve the right to refuse returned items if we suspect that the items have been used or damaged through no fault of our own.

 

How can I return my order?

If your order meets the above conditions, you will need to do the following to start the returns process.

-Send an email to: support@fourcurve.nl

- Make sure the email contains:

 

Order number

Reason for the return request

Photo of the product in case of breakage Customer's first name + last name Customer's address

 

We will then speak to you and give you the return address.

Never send the return to the sender, we will send you the correct address after you have asked us to do so. You, the customer, are responsible for the shipping costs of returning the product.

 

 

 

STORNOBAU

The consumer has a right of withdrawal under the following provision if the consumer is a natural person who enters into a legal transaction for purposes that are not predominantly related to his or her commercial or professional activity:

 

1. CANCELLATION CONDITIONS Right of withdrawal

The withdrawal period is 14 days from the day on which you or a third party other than the carrier designated by you has received or accepted the last goods.

 

Because we work with a fully automated system, orders are fulfilled as soon as they are placed. Therefore, we cannot interrupt the shipping process until delivery, so a refund is not possible upon receipt of the goods.

 

To exercise your right of withdrawal, you must inform us (FourCurve) by means of a clear statement (e.g. by e-mail) of your decision to withdraw from this agreement. The revocation is completed when we have received the goods. The costs for returning the goods are borne by the buyer.

 

Record for shipments in transit

 

Because our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you receive the goods and then send them back to us. Of course you can inform us of your cancellation in advance.

 

To guarantee you a return shipment as quickly as possible, we ask you to send us a shipping confirmation.

 

Effects of revocation

If you revoke this agreement, we will owe all payments we have received from you, with the exception of delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different method of delivery than the one offered by us cheapest standard delivery), without delay and at the latest within fourteen days after the day on which we receive notification of your withdrawal from this contract and receipt of this contract. the goods. For this refund we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; Under no circumstances will you be charged for this refund.

 

** ALL RETURNS WILL BE SENT TO OUR CENTRAL WAREHOUSE IN ASIA AT THE CUSTOMER'S EXPENSE.

This can amount to EUR 25